Why is it necessary?
Distance sales cover all transactions conducted without the consumer and the seller being physically face-to-face (e.g., a user rents a court via the app). According to the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts, approval of this contract by the user is mandatory.
What should it include?
Why is it necessary?
The consumer must be informed before making a purchase decision. This must be presented as a separate text and its viewing by the user must be recorded systematically.
What should it include?
Why is it necessary?
Because personal data is collected and shared with third parties (the company providing payment integration or facilities), obligations for clarification and, where necessary, obtaining explicit consent arise under the KVKK.
What should be done?
Why is it necessary?
If you will send campaigns, discounts, or announcements to users via email, SMS, or notification, you must obtain Commercial Electronic Message Consent. By law, messages can only be sent if the user explicitly permits it.
How should it be implemented?
A checkbox such as "I agree to receive special campaign and informational content." should be offered optionally (it must not be pre-checked).
Why is it necessary?
Every platform is expected to have a clear cancellation/refund policy. This information should be included in the Distance Sales Contract and also be accessible to users.
What it should include:
| Document/Policy | Mandatory | Approval Method |
|---|---|---|
| Pre-Information Conditions | ✅ | Checkbox, linked text |
| Distance Sales Contract | ✅ | Checkbox, linked text |
| KVKK Clarification Text | ✅ | 'I have read/approved' checkbox |
| Explicit Consent Text (KVKK) | ⚠️ | Consent for additional data processing if applicable |
| Electronic Message Consent | ⚠️ | Optional checkbox (cannot be pre-checked) |
| Cancellation and Refund Conditions | ✅ | Must be accessible |
Title: [Facility's Trade Name]
Address: [Facility Address]
Phone: [Facility Phone Number]
Email: [Facility Email Address]
Platform Provider: courtb.com
Address: ÇERKEZKÖY/TEKİRDAĞ
Email: courtbapp@gmail.com
The user's reservation for a specific date and time in the sports areas (tennis court, training area, etc.) offered by the facility and the purchase of individual/group lesson services.
Total Price (All Taxes Included):
Determined based on the amount shown to the user during the reservation process.
Payment Method:
Secure payment via the courtB system through virtual POS using credit cards, debit cards, and other payment instruments.
Service Performance Duration and Method:
Performed in person at the reserved facility on the selected day/time.
Right of Withdrawal and Cancellation Conditions:
Cancellation is possible up to 24 hours before the service performance. No refund will be provided for cancellations made after this period. Please refer to the Cancellation and Refund Conditions for details.
This contract has been concluded electronically within the scope of the Law No. 6502 on the Protection of the Consumer and relevant regulations.
A) SELLER (FACILITY)
Title: [Facility's Trade Name]
Address: [Facility's Full Address]
Email: [Facility Email Address]
Phone: [Facility Phone Number]
B) BUYER (USER)
Full Name: [User's full name]
Email: [User's email address]
Phone: [User's phone number]
C) PLATFORM PROVIDER
Title: EMRE HUYLU
Address: ÇERKEZKÖY/TEKİRDAĞ
Email: courtbapp@gmail.com
The subject of this contract is to regulate the rights and obligations of the parties regarding the Buyer's purchase of sports area reservation or lesson services offered by the Facility via courtb.com.
[Date user made the payment]
The Buyer pays the service fee online via the courtB system through virtual POS.
There is a right to cancel up to 24 hours before the service performance. No refund can be provided for cancellations made after this period. The right of withdrawal is considered an exception pursuant to Article 15/ğ of the Regulation on Distance Contracts No. 29188.
As a user, I freely and with my explicit consent, accept the processing of my personal data within the scope of services provided by EMRE HUYLU (courtB) for:
Within the scope of the KVKK Law No. 6698 and the Law No. 6563 on the Regulation of Electronic Commerce, I consent to receiving SMS, email, and mobile notifications containing campaigns, information, and promotional content from courtb.com owned by EMRE HUYLU:
You can withdraw your consent at any time by sending an email to courtbapp@gmail.com.
Title: [Facility's Trade Name]
Address: [Facility Address]
Phone: [Facility Phone Number]
Email: [Facility Email Address]
Platform Provider: courtb.com
Address: ÇERKEZKÖY/TEKİRDAĞ
Email: courtbapp@gmail.com
The user's reservation for a specific date and time in the sports areas (tennis court, training area, etc.) offered by the facility and the purchase of individual/group lesson services.
Determined based on the amount shown to the user during the reservation process.
Secure payment via the courtB system through virtual POS using credit cards, debit cards, and other payment instruments.
Performed in person at the reserved facility on the selected day/time.
Cancellation is possible up to 24 hours before the service performance. No refund will be provided for cancellations made after this period. Please refer to the Cancellation and Refund Conditions for details.
The user's registration and service purchase for participation in organized tournaments/leagues/events. Participation may occur at a facility or in a decentralized (facility-independent) manner. Participation conditions, rules, and other details are specified on the relevant tournament/league/event participation conditions page.
The participation fee is determined based on the amount shown to the user during registration.
Secure payment via the courtB system through virtual POS using credit cards, debit cards, and other payment instruments.
Participation occurs between the selected tournament/league/event dates and in accordance with the relevant conditions. The service is performed in person at the specified facility or online/external courts according to the event's organization format.
Cancellation is possible up to 48 hours before the event start date. No refund will be provided for cancellations made after this period. Please refer to the Cancellation and Refund Conditions and the relevant tournament/league/event participation conditions page for details.
The user's purchase of a package to obtain administrator (admin) privileges through the courtB system. This package provides access to advanced administrative functions such as tournament, league, event, and user management. The package scope and provided features are detailed on the relevant admin package introduction page.
Determined based on the amount shown to the user during the purchase process.
Secure payment via the courtB system through virtual POS using credit cards, debit cards, and other payment instruments.
The admin package is activated immediately and assigned to the user account upon successful completion of the payment process. The package is valid for the specified duration (e.g., monthly/yearly) and is only linked to the relevant user account.
The admin package, provided within the scope of digital content and services, cannot be refunded after payment and activation. The user can use the package rights for the relevant duration. Please refer to the Cancellation and Refund Conditions page for details.
This Distance Sales Contract (Contract) has been concluded between the parties below, within the framework of the specified terms and conditions:
Full Name: [BUYER FULL NAME]
Address: [BUYER ADDRESS]
Phone: [BUYER PHONE]
Email: [BUYER EMAIL]
Title: [SELLER FULL NAME]
Address: [SELLER ADDRESS]
Phone: [SELLER PHONE]
Email: [SELLER EMAIL]
By accepting this contract, the BUYER acknowledges that they are obligated to pay the price for the services purchased from the SELLER, and that they understand the service conditions and their right of withdrawal.
SELLER: The operator of the digital platform providing services under the courtB brand.
BUYER: The person purchasing a service or digital content from the courtB platform.
SERVICE: Any and all digital or physical services provided by courtB, as specified below:
SITE: The website at the domain https://courtb.com and its mobile application.
CONTRACT: This Distance Sales Contract.
CREDIT / RIGHT: Digital products that enable users to benefit from features offered specifically within the courtB system (such as partner matching, tournament registration/tracking service fees, etc.).
SUBSCRIPTION PACKAGE: Term-based or indefinite packages purchased by Facility/Club Owner and Coach users to access and use the admin panel and features.
This contract regulates the rights and obligations of the parties regarding the BUYER's purchase of the following services via the courtB platform:
The scope, duration, pricing, and conditions of all services are clearly stated on the platform.
Service Type: [Court / Coach Rental]
Location: [FIELD ADDRESS]
Date / Time: [DATE AND TIME_upper]
Price (VAT Included): [X TL]
Event Name: [Event Name]
Date / Duration: [Start – End Date]
Participation Type: [Singles / Doubles]
Price (VAT Included): [X TL]
Product Name: [e.g., 10 Credit Package]
Scope: The right to use special modules such as partner matching, quick participation, and visibility boosting.
Validity Period: [If any]
Price: [X TL]
Package Name: [e.g., Pro Package]
Scope: Panel access for Facility/Club Owners and Coaches, tournament management, user management, and more.
Duration: [Monthly / Yearly]
Price: [X TL]
The following service types are not covered by the right of withdrawal as they are services provided on a specific date or performed instantly.
Unused credit/rights packages can be refunded within 14 days from the date of purchase.
For subscription packages, if usage has not started, the right to cancel is available within 14 days.
(A written application must be made to courtbapp@gmail.com for these procedures.)
The BUYER declares that they have read, understood, and accepted all terms of this contract upon purchasing a service via the platform. The contract is established in the digital environment and becomes effective with the BUYER's electronic consent.
1. If the service purchased by the Buyer has not started and they request withdrawal within 14 days, they can withdraw from the service without giving any reason and receive a refund. However, the right of withdrawal cannot be exercised in the following cases:
2. Reservation (court/coach) services: Can be canceled at least 24 hours before the reservation start time. In this case, the payment is refunded or credited to the user's account.
3. Event/Tournament/League registrations: For cancellations made up to 48 hours before the event date, the full fee is refunded; no refund is provided for cancellations made after this period.
4. Digital credits/rights: Cannot be refunded after being credited to the user account. They are considered digital content, even if unused.
5. Subscription packages (for admin): Can be canceled before the subscription is activated. No refund is provided for the current period once it has started, but the user can stop the subscription renewal for the next period.
Company Title: EMRE HUYLU
Address: ÇERKEZKÖY/TEKİRDAĞ
Email: courtbapp@gmail.com
Phone: +90 538 350 13 92
6. The withdrawal period according to the nature of the service is:
In case of a valid withdrawal:
As EMRE HUYLU (Company), we value the privacy and security of your personal data and take all necessary technical and administrative measures within the scope of the Personal Data Protection Law No. 6698 (KVKK).
This text has been prepared to inform you about your personal data processed in all services provided through the web application https://courtb.com, owned by our Company, and the mobile application to be launched in the future (collectively referred to as the Platform).
The main personal data processed when you use the Platform are as follows:
Your personal data is processed for the following purposes:
Your personal data may be transferred to the following parties in accordance with Articles 8 and 9 of the KVKK:
In accordance with Article 11 of the KVKK, you have the following rights:
You can submit your requests to us within the scope of the KVKK through the following methods:
Data Controller: courtB
Email: courtbapp@gmail.com
Address: ÇERKEZKÖY/TEKİRDAĞ
Application Form: Will be sent via email upon request
Your applications will be responded to within 30 days at the latest. If a fee is charged, the procedure will be carried out according to the tariff determined by the Personal Data Protection Board.
Effective Date: 05.08.2025
This Privacy and Security Agreement is valid within the scope of the digital service infrastructure operated by EMRE HUYLU (Company), which is the owner of all services offered on the courtB platform (hereinafter referred to as the Platform) and registered at [Address].
When signing up for membership, making court reservations, hiring a coach, finding a tennis partner, registering for/following tournaments/leagues/events, purchasing credits or rights, subscribing, or filling out contact forms on the Platform, personal data such as name-surname, phone number, email address, date of birth, gender, username, and payment information may be requested from the user.
The user is deemed to have been informed and to have given explicit consent regarding the processing of this personal data, in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK) and relevant legislation.
The collected personal data is processed for the following purposes only:
The Company takes all necessary technical and administrative measures to ensure the security of user information and implements systematic measures to protect the confidentiality of personal data.
User information is not shared with third parties outside the scope of the User Agreement and the provisions of the KVKK.
Google Analytics is used to improve app performance. Personally identifiable information is not shared with third parties for advertising purposes.
In the future, the app may offer payment functionality. When implemented, users' credit card information will be transmitted securely via a trusted payment gateway and will not be stored by the app or Courtb. Currently, the app does not process any payments.
The Company may share personal data with third parties in the following exceptional cases:
For any questions, opinions, and requests regarding our privacy policy, you can contact us using the information below:
Company Title: EMRE HUYLU
Address: ÇERKEZKÖY/TEKİRDAĞ
Email: courtbapp@gmail.com
Phone: +90 538 350 13 92